Global business traveler sentiment concerning trip experiences improved modestly over last quarter, growing 0.4 points. Growth is highest among U.S. travelers which grew 5.7 points from last quarter. This suggests growing satisfaction with the overall travel experience. Most global travelers (68 percent) say they would travel more often if given the options. continue reading →
Research by CWT shows that business travelers feel that positives outweigh negatives at work (92%) and at home (82%) when traveling for business. Travelers from the Americas are the most enthusiastic at 94% and 86% respectively, followed by travelers from Asia Pacific at 93% and 84%, and Europe at 89% and 77%. continue reading →
Only One in Five Organizations Have a Traveler Satisfaction Program in Place; However Results Include Policy Parameters That Aid In Tracking and Flexibility in Reimbursing Dining Expenses continue reading →
The global economy is currently confronted with considerable uncertainty factors, but the importance of business travel still seems to be increasing. continue reading →
In the coming months, The Business of Travel will cover business travel's role in employee recruitment and retention, the business travel experience, travel friction, travel technology, aviation regulations, Brexit's impact on business travel and more. continue reading →
The secret is out - frequent business travelers are taking time for fun and personal activities during their business trips. And, although most feel their break from work is well-deserved, many business travelers avoid telling their managers, co-workers and even spouses. continue reading →