Punctuality League 2020

Delta Air Lines is the Most Punctual Mega Airline in the U.S. for the Third-Straight Year

Atlanta Hartsfield-Jackson and Seattle-Tacoma finish as the fourth and fifth most punctual Mega Airports globally
Delta Airlines A320
Delta Air Lines is the Most Punctual Mega Airline in the U.S. for the Third-Straight Year

  • Hawaiian Airlines, Delta Air Lines, and Alaska Airlines are the top three most punctual airlines in North America
  • Six U.S. carriers including Delta Air Lines, Alaska Airlines, Southwest, American Airlines, United Airlines and JetBlue finish among the top 20 Mega Airlines in the world
  • Seven U.S. airports ranked among the top 10 Major Airports globally, with Minneapolis-Saint Paul (MSP) finishing second

OAG has released the results of its annual Punctuality League 2020, the industry’s most comprehensive ranking of on-time performance (OTP) for the world’s largest airlines and airports. Six U.S. carriers ranked among the most punctual Mega Airlines in the world, including Delta Air Lines (4), Alaska Airlines (6), Southwest Airlines (8), American Airlines (9), United Airlines (13) and JetBlue (16).

Delta finished as the top Mega Airline in North America for a third consecutive year with an OTP of 83.56%. Several low-cost carriers (LCCs), including WestJet (OTP 78.98%), Allegiant Air (OTP 78.97%) and JetBlue (OTP 73.81%) improved year-over-year OTP, ranking sixth, seventh, and 10th respectively in North America. Spirit (13th; OTP 79.42%) and Southwest (14th; OTP 79.40%) finished among the top 20 LCCs globally. Hawaiian Airlines kept its first-place ranking among U.S. airlines for a sixth-straight year, with an OTP of 87.40%. WestJet was the No. 1 airline for OTP in Canada.

Delta-hub airport, Minneapolis-Saint Paul (MSP) was the second most punctual Major Airport in the world, with an OTP of 83.27%. U.S. airports dominated OAG’s Major Airport category, with 7 rankings among the top 10 globally, including Detroit (DTW; OTP 83.08%), Charlotte (CLT; OTP 80.70%), Phoenix (PHX; OTP 80.28%), Miami (MIA; OTP 80.22%), Houston (IAH; OTP 79.25%) and Las Vegas (LAS; OTP 79.12%). Eight U.S. Mega Airports finished in the top 20 globally, including Atlanta, (ATL; OTP 83.74%), Seattle (SEA; OTP 80.27%), Los Angeles (LAX; OTP 79.62%) and New York (JFK; OTP 77.87%).

“Delta’s continued OTP dominance is remarkable given the size and range of its operations. The performance is also a testament to the hub locations they serve, especially Atlanta and Seattle,” said John Grant, senior analyst with OAG. “Airlines and airports continue to demonstrate strong OTP overall. We are reaching near peak operational OTP across the world.”

For more insights from the OAG Punctuality League 2020, download a copy of the full report.



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