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IATA opened its 73rd Annual General Meeting (AGM) and World Air Transport Summit in Cancun, Mexico, with around 1,000 industry leaders and media in attendance.
The International Air Transport Association (IATA) announced that the 2017 World Passenger Symposium (WPS) will focus on how technology, data, customization and digital transformation will reshape the customer experience of tomorrow.
The year's event in Barcelona (23-26 September) has drawn some of the biggest names in aviation. Willie Walsh famously reached the top of the industry, running British Airways and Aer Lingus before taking up his current role at IAG.