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More Knowledge@Wharton Items

Checked Growth: How Burberry's Angela Ahrendts Is Steering the Company through a Volatile Economy

Costs, Regulation and a Touch of Corporate Responsibility Put More Green into IT

Not What, Not How, but Who? Western Companies Face a Worldwide Talent Crunch

The Power of Momentum: Companies That Build Their Wave and Ride It

Hiring from Outside the Company: How New People Can Bring Unexpected Problems

More Management Items

Customer Experience: If at First Impression You Don't Succeed - You Better Try Again - By Rob Rush

Going 'Off Book' - The Movement towards Empathetic Hospitality - By Shannon Pruce - Account Director, LRA Worldwide, Inc

Destination Analysis Demonstrates Strategic Planning for Sustainable Tourism

Consistency - the Key to Success - By Rob Rush

Why Sensitivity Training Is Insensitive and Patronizing - By Simma Lieberman