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Travel Industry Wire - Hospitality Performance Articles
Tuesday December 2nd, 2008
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Page 1 of 10
How To Address The 'Guest Experience' With Your Staff! - By J. Ragsdale Hendrie
Starbucks, once the darling of Brand excellence, devalued, and now on a tentative ascension, was never about the coffee. It was about th...
2008-11-18
Management
more...
Radical Departure From Destination Marketing Norms - 'Embrace the ones who love you' - ...
Build it, and they will come! Skies the limit! Growing Budgets, glowing prospects, good times for all. Now, the Hospitality landscape f...
2008-11-06
Other Articles
more...
Hospitality Performance Alligns With Mindshare Technologies
John Hendrie, Principle of Hospitality Performance, a full service Hospitality Consultancy, recently announced a professional relationshi...
2008-10-23
Other Articles
more...
How The Oregon Q Care Program Answers Hospitality's Service Training Needs - By J. Rags...
We all start to hum and tap our feet to the Beach Boy's paean to teenage angst and dreams. But, we in the industry share the same emotio...
2008-10-07
Other Articles
more...
'She gets too hungry, for dinner at eight...' - How to Elevate the Dining Experience - ...
Just picture this. You are at a music festival, seated, awaiting the top performer. He enters, the lights dim, spots begin to cross the s...
2008-09-30
Other Articles
more...
Dare To Be Better - By J. Ragsdale Hendrie
It is a strenuous leap from the pretty good to the excellent, and that chasm represents a stretch for many of us. So, let's focus on wha...
2008-09-22
Other Articles
more...
What have you done for me lately? - By J. Ragsdale Hendrie
The Oregon Tourism Commission has answered that question for their Stakeholders with the 'Q Care Program'.
2008-09-11
Other Articles
more...
Consumer Recourse - We Cannnot Hide The Warts Anymore - By J. Ragsdale Hendrie
Remember when Restaurants, B&B's and small resorts said that they did not need to have a web site or even advertise, because their busine...
2008-08-29
Other Articles
more...
Finally, A Destination Development Plan Which Delivers On The Promise - The Oregon 'Q C...
Slap some ideas on the wall, vote for those which slide the slowest, invest tightly budgeted dollars for ephemeral marketing, get the slo...
2008-08-21
Other Articles
more...
Is This The Summer Of Our Hospitality Discontent? - By J. Ragsdale Hendrie
It has been tough, folks, and we do not need to beat the drums about the obvious, particularly in the United States. But, there are alwa...
2008-08-15
Employment
more...
Where In The World Is Human Resources Headed? - By J. Ragsdale Hendrie
What a lonely discipline HR can be, even in the midst of Hospitality hooplah. You have been downsized, outsourced, seen as an operations ...
2008-07-14
Employment
more...
A Common Sense Approach To Your Brand Message - By J. Ragsdale Hendrie
We struggle to communicate our Brand Message, as we attempt to influence, often times not adhering to a very basic template. Essentially...
2008-07-07
Other Articles
more...
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