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Talk about a fading destination. Detroit is probably not on many travelers’ itinerary. I may be one of the few who actually enjoyed Motor City visits (Buffalo, too), admittedly some years ago. I had a business associate who was a native, so when downtown closed after 5 pm (it did and was desolate), he knew where to go; otherwise, I would not have left the sanctuary of my hotel. The future of Detroit was foretold, even thirty years ago, with the trip downtown from the airport – the city-scape was heartbreaking.
In a new book titled, Overbooked: The Exploding Business of Travel and Tourism, journalist Elizabeth Becker traces the history of tourism and points to the challenges facing the fast-growing industry, which currently contributes $6.5 trillion to the world's economy. In this interview with Knowledge@Wharton, Becker discusses the role that both individuals and countries must play as the tourism industry undergoes significant change.
I recently completed another round-the-world trip and got to experience a few different airlines and their cultures. It always amazes me how different things are when you switch carriers, even when you are paying the exact same fare. After logging a million miles in the air over the past few years, I think it’s time to give some feedback.
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