Egencia®, an Expedia, Inc. company, today unveiled its 2013 Global Corporate Travel Forecast for air fares and hotel rates. Egencia found, based on improving from 2012, albeit still sluggish market conditions going into 2013, Average Ticket Prices (ATPs) and hotel Average Daily Rates (ADRs) for top corporate travel destinations will be slightly up overall in Europe, North America, and Asia-Pacific.
Research released today by LoyaltyOne and two leading North American academic institutions provides empirical proof that social media interaction between a customer and a brand drives immediate and long-term sales increases.
Deloitte Research’s Global Economic Outlook offers timely insights from Deloitte Research’s team of economists about the trends and events that are shaping the marketplace. This edition offers economic outlooks for the Eurozone, the United States, China, the United Kingdom, Japan, India, Russia, and Brazil.
Deloitte today released 'A Restoration in Loyalty', an inaugural survey that provides insights into consumer travel behavior and loyalty program satisfaction.
Travel Leaders Group unveiled the 2013 results of its authoritative annual Travel Trends Survey. Over 92% of Travel Leaders Group agents surveyed throughout the United States say clients will spend the same or more on travel in 2013 as compared to last year, and Europe – along with European cruising – appears to be driving much of that spending.
No one’s happy when flights are delayed or cancelled, but a new survey of more than 2,600 travelers conducted by FlightView, the leading provider of day-of-travel information, uncovers three ways airports and airlines can minimize customer frustrations: proactive communication, accurate flight information and free, ubiquitous WiFi.
The share of visitors accessing hospitality and tourism websites via an email link also increased significantly since last year from 2% to 7% in Q3 2012
