Online travel agents (OTAs) and meta-search providers are missing a major opportunity to drive more customer loyalty and stickiness by failing to engage with customers when they travel, according to a new FlightView survey of 2,066 travelers.
There is no doubt that mobile is the most disruptive force in the travel industry today and should only be ignored at your peril. EyeforTravels Mobile App in Travel Award is designed to recognise the travel companies who are innovating when it comes to mobile and investing to stay ahead of their competitors. Seven companies have been nominated for the award, which will take place in Berlin on 1st October, but which four will make the final cut? Voting closes on Friday!
United Airlines today launched its all-new mobile application for the Android platform, offering customers innovative new features, smoother functionality and an improved touch-friendly design that enables travelers to access information more quickly and easily.