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eDigitalResearch measured the digital customer experience - including desktop, mobile sites and mobile apps - for twenty one of the UK's leading travel brands and found that, for some leading travel brands including, Marriott and IHG, mobile experiences are now better traditional websites.
Sleek design accentuates user-friendly interface focused on information central to travel and tourism industry professionals
With summer tourism in full swing, local hotel and inn owners say a glitch with Google is costing them thousands of dollars a day. Search results seem to indicate they're fully booked when they're not.
Lufthansa's imposition of a €16 fee on GDS bookings is 'a defining moment for travel', according to Advantage Travel Partnership corporate director Ken McLeod.
Google knowingly manipulates search results according to a research paper published Monday from several academics. The study presents evidence that the search giant sets out to hamper competitors and limit consumers’ options.
Starting later this summer, travelers shopping for hotel rooms on TripAdvisor will be able to conveniently make a booking at any of Marriott’s more than 4,200 hotels around the world without leaving the TripAdvisor site experience.
Interesting research being released by Triptease this week following a survey and usability testing with consumers into their browsing behaviour on hotel websites.
Mandarin Oriental Hotel Group announces the launch of Fans of MO, a new social platform where guests can share personal photos and notes about their favorite experiences at Mandarin Oriental hotels around the world.
Tax season just got even more hellish for nine travel-booking sites that owe Hawaii millions of dollars in back taxes. On Tuesday, the supreme court ruled sites like Orbitz, Priceline, and Expedia must pay up for sales made in Hawaii after a nearly five-year court battle that began in 2010 in Hawaii’s Tax Appeal Court.
A report on Google’s search practices by the US Federal Trade Commission’s bureau of competition has been accidentally obtained by the Wall Street Journal.
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