The office holiday party; the company softball league; the baby shower for the woman who sits three cubicles down the hall; happy hour with your co-workers: These are all part of the social rhythms and obligations of the modern workplace - some company sponsored, others initiated by employees - ostensibly meant to help us form and maintain close relationships with our colleagues.
The issue of raising the minimum wage has been attracting increased attention and debate - but is it the best way to boost the economy and help low-income workers make enough to support their families?
In a new book titled, Overbooked: The Exploding Business of Travel and Tourism, journalist Elizabeth Becker traces the history of tourism and points to the challenges facing the fast-growing industry, which currently contributes $6.5 trillion to the world's economy. In this interview with Knowledge@Wharton, Becker discusses the role that both individuals and countries must play as the tourism industry undergoes significant change.
Bloomberg LP chairman Peter Grauer believes good leadership is all about contradictions. During a speech at the recent Wharton Leadership Conference, he noted that the best leaders are able to adopt different personas and styles based on what is called for in a given situation. Good leaders, he added, also know that the next big opportunity or great hire could come from anywhere, and they conduct themselves accordingly.
Most travel brands use Facebook and Twitter but growing numbers are using Google+ to engage with users in a compelling way. Could this be down to the growing recognition that the boundaries between social and search are becoming increasingly seamless? Pamela Whitby reports
Tim Gunstone, EyeforTravels managing director, has been talking to top travel players and key innovators across the world about the next steps for a highly competitive, low margin industry. The customer experience, he finds, is at the heart of everything and getting it right will be the most lucrative thing you ever do.
Just this past week, August 21, 2013, a young German woman died in Hawaii from a shark attack. There has been some backlash as to why the Hawaii Tourism Authority (HTA) has not released a statement of sympathy for the victim. Does this start to ring aloud with the theme song of 'Jaws'?
As a conference speaker and hospitality industry trainer, I have often experienced the anxiety of flying into a foreign country with a different language for the first time. Although I (regrettably) have not yet managed to learn any languages beyond my American English, I cannot once remember flying into an airport that I could not easily find my way around.