2014-10-17
There was a time when negotiating a job offer was like picking fruit off a tree – the benefits and perks were in season and ripe for harvest. The drive was to attract talent with anything that might work to intrigue and hook the candidate (and his spouse). Times were high, and that benefit slice of the full compensation pie was significant and ever tasty.
2014-08-14
New Wharton research has good news for companies facing a disruptive innovation in their industry: Disrupters and incumbents sometimes end up as collaborators, rather than one displacing the other.
2014-10-23
Recent Wharton research finds that the use of enterprise social media may improve firms’ bottom lines, but it also - surprisingly - may help workers avoid being laid off.
2014-10-09
New research by Wharton’s Alex Edmans shows that high levels of employee satisfaction benefit shareholders, especially in countries that have flexible labor policies.
2015-02-03
How about this concept – a focus on civility, where everyone gets rated! Now, sectors of the sharing economy share their thoughts about you, the customer. Here is a lovely twist for you to consider.
2014-11-10
We all know the type and recognize them anywhere – with any interaction there is joy, their face and body movements radiate energy; they practice courtesy; they are respectful and just make us all feel better. They are indeed the face of Hospitality, and we all want them on our team of ambassadors.
2015-02-24
General Electric has a new advertisement running on television with the central character an 'idea' – kind of a furry, non-descript creature, who is dismissed, dissed and detached until someone welcomes him to GE, and the 'idea' soon becomes festooned with colors and met with acclaim. Something new is scary sometimes, and many of us would avoid that 'idea' creature on the street.
2014-10-08
Today’s consumers can be a brand’s biggest advocate, but are unforgiving if they feel a company has broken a promise, according to Wharton marketing professor Americus Reed.
2014-11-17
For workers today, the pressure is on more than ever before. To ease the stress, a widespread change in corporate culture is in order, experts say.
2015-01-05
Here is the big secret: women want the same as any other traveler, but seek an emphasis on certain aspects of travel and stay.
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