2013-11-18
The issue of raising the minimum wage has been attracting increased attention and debate - but is it the best way to boost the economy and help low-income workers make enough to support their families?
2013-10-10
Has a decline in loyalty to one’s company, common today among lower-level employees, now spread to the upper ranks as well?
2013-08-07
Bloomberg LP chairman Peter Grauer believes good leadership is all about contradictions. During a speech at the recent Wharton Leadership Conference, he noted that the best leaders are able to adopt different personas and styles based on what is called for in a given situation. Good leaders, he added, also know that the next big opportunity or great hire could come from anywhere, and they conduct themselves accordingly.
2013-07-05
In a new book titled, Overbooked: The Exploding Business of Travel and Tourism, journalist Elizabeth Becker traces the history of tourism and points to the challenges facing the fast-growing industry, which currently contributes $6.5 trillion to the world's economy. In this interview with Knowledge@Wharton, Becker discusses the role that both individuals and countries must play as the tourism industry undergoes significant change.
2013-08-26
Just this past week, August 21, 2013, a young German woman died in Hawaii from a shark attack. There has been some backlash as to why the Hawaii Tourism Authority (HTA) has not released a statement of sympathy for the victim. Does this start to ring aloud with the theme song of 'Jaws'?
2013-10-21
As a conference speaker and hospitality industry trainer, I have often experienced the anxiety of flying into a foreign country with a different language for the first time. Although I (regrettably) have not yet managed to learn any languages beyond my American English, I cannot once remember flying into an airport that I could not easily find my way around.
2013-07-04
I recently completed another round-the-world trip and got to experience a few different airlines and their cultures. It always amazes me how different things are when you switch carriers, even when you are paying the exact same fare. After logging a million miles in the air over the past few years, I think it’s time to give some feedback.
2013-07-24
Talk about a fading destination. Detroit is probably not on many travelers’ itinerary. I may be one of the few who actually enjoyed Motor City visits (Buffalo, too), admittedly some years ago. I had a business associate who was a native, so when downtown closed after 5 pm (it did and was desolate), he knew where to go; otherwise, I would not have left the sanctuary of my hotel. The future of Detroit was foretold, even thirty years ago, with the trip downtown from the airport – the city-scape was heartbreaking.
2013-08-02
The Welcome mat in New Zealand and Hawaii has been removed, and certain elements of their population have been told/asked to relocate, based on health issues, both physical and mental. Lady Liberty must be wincing after her beacon of welcome.
2013-09-02
Finally, another country can temporarily hoist the mantle of ugly tourism. The U.S. can take a breather, for China is close to the gold - no, make that the silver.
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