Airlines for America Launches Redesigned Customer-Focused Website, New Blog, Facebook Page

2014-07-08
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  • Airlines for America Airlines for America (A4A), the industry trade organization for the leading U.S. airlines, today announced the launch of its redesigned website, which offers a more engaging user experience and highlights the positive connection between airlines, customers, jobs and the economy.

    Airlines for America (A4A), the industry trade organization for the leading U.S. airlines, today announced the launch of its redesigned website, which offers a more engaging user experience and highlights the positive connection between airlines, customers, jobs and the economy. The blog, A Better Flight Plan, can be found at airlines.org/blog, and will provide a channel to discuss issues of interest to passengers and shippers, airlines and their employees.

    The new website brings air travel information and key industry statistics to life using visual elements and interactive platforms with easy print and social sharing functionality. A new passenger portal explores the anatomy of a flight from planning a trip through baggage claim and customs, and provides travel tips for each step of the process.

    “Airlines are vital to the U.S. economy, creating jobs and connecting people, products, cultures and ideas,” said Jean Medina, A4A Senior Vice President of Communications. “Our goal in redesigning our website and launching A Better Flight Plan is to share stories and provide insight into the industry’s ongoing work to enhance the customer experience.”

    A Better Flight Plan encompasses various aspects of the airline industry and how U.S. carriers are working to improve air travel for everyone. Focus areas will include safety and operations, the environment, improvements to air travel, passenger tips, economics, public affairs and legislative issues.

    Some recent posts include:

    • Exposing the Government’s Hidden Ticket Taxes
    • Flying with Fido? How to Travel With Pets
    • 6 Essential Tips for Traveling with Allergies
    To read additional posts, visit airlines.org/blog, and sign up for notification of new content.

    A4A also launched a branded Facebook fan page, which will provide a forum for business and leisure travelers, shippers and aviation enthusiasts to engage with the airline industry.

    ABOUT A4A

    Annually, commercial aviation helps drive nearly $1.5 trillion in U.S. economic activity and more than 11 million U.S. jobs. Airlines for America (A4A) vigorously advocates on behalf of the American airline industry as a model of safety, customer service and environmental responsibility and as the indispensable network that drives our nation's economy and global competitiveness. Our member carriers and their affiliates transport more than 90 percent of all U.S. airline passenger and cargo traffic.


    Logos, product and company names mentioned are the property of their respective owners.

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