Aéroports de Montréal (ADM) and ALSTEF Canada announced the official inauguration today, at Montréal-Pierre Elliott Trudeau International Airport, of new generic self-bag-drop stations for passengers flying to the United States. This new automated solution is quick and intuitive, with only four clicks needed to complete the bag-drop process. Passengers making use of the new system gain more control over their time and their airport experience.
"The new self-serve system aims to enhance the user experience and make U.S.-bound passengers' route through the airport terminal even more fluid," said James Cherry, President and Chief Executive Officer, ADM. "The system is very easy to use and has quickly been adopted by nearly 50% of passengers."
He added: "We can proudly say that this self-serve system, usable by all airlines, is a world first."
"These new drop-offs created by ALSTEF are the result of our continued innovation," said Mr. Pierre Marol, Chief Executive Officer of ALSTEF. "This system is both intuitive and easy to use for passengers, and at the cutting-edge of technology to meet all U.S. Customs and Border Protection security requirements."
The project, conducted jointly by ADM and ALSTEF, involved conversion of 8 of the 17 conventional bag-drop stations in the transborder area of the terminal.
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