Thomas Mason has been named to the new position of Vice President of Operations of The Service Companies, the leading one-stop-shop for heart of the house hospitality management in the hotel, casino and vacation ownership industries . His appointment is effective immediately. This was announced by Steve Wilson, President and CEO.
“I am very much looking forward to working with TSC’s dedicated team of highly experienced leaders and associates in providing world class service and quality to the properties and leading hospitality brands we have the privilege to serve,” said Mason.
Mason brings to his post 30 years of experience in all aspects of property management, from operations and human resources to engineering, finance and sales. He spent many years with the Global Hyatt Corporation, beginning at various locations in Hyatt Regency properties in the Midwest US in the front office and rooms division. He was then promoted to Corporate Rooms Director as part of a “Best Practice” team. He went on to become General Manager of the Hyatt Regency Hotel in Knoxville and later oversaw all company properties in Minneapolis. In 2007, he joined the Turnstone Group LLC as Asset Manager, responsible for providing direction for all of the firm’s hospitality-related initiatives ensuring operating strategies were in place to maximize performance. Most recently he was General Manager of the Radisson Plaza Hotel in Minneapolis where he was a General Manager of the Year.
The Service Companies' portfolio consists of JRS International (JRS), Southern Service Corporation (SSC) and Full Service Systems (FSS), three of the most well-known heart of the house hospitality management providers exclusively dedicated to the hospitality, casino and vacation ownership industries. The 25 year old TSC today serves nearly 400 properties in 40 states and the Caribbean with 6000 employees. The Company provides services ranging from turn-key housekeeping and stewarding services to public areas, kitchen, window and chandelier cleaning services. Led by an executive team with more than 200 years of combined experience at AAA Four Diamond hotels and casinos, The Service Companies have an impressive track record, serving a variety of exclusive clients such as Ritz-Carlton, Four Seasons, Caesar’s, MGM, Loews Hotels, Hyatt Hotels Corporation, and Wyndham Resorts. The firm’s model delivers consistently high levels of service quality and improved performance at the bottom line. For more information on The Service Companies, please call 800-385-8800 or visit www.theservicecompanies.com.
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