I'm a cranky traveler at the best of times, and when I get charged outrageous fees for Internet access by supposedly fine hotels I get really aggravated.
A few months ago on a business trip I stayed at the Westin La Paloma, outside Tucson, and was amazed to find that they charged me nearly 30 bucks for Internet access. This is a posh, $300/night resort hotel -- and they're charging business travelers for a Web connection, in 2008. I thought it was ridiculous and told the manager so.
Travel writer Joe Brancatelli, in his Seat 2B column on Portfolio.com, points out that a decade ago luxury hotels charged a dollar or so for every phone call from the room, while cheaper joints tended to include the cost of local calls in the room rate. That question is now moot, since no business traveler in her right mind uses the landline phone in the room anymore. "But the deep, philosophical disagreements are back -- over the price hotels may or may not charge to access high-speed Internet and Wi-Fi service."
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Source - InformationWeek
