Can the way to an airline passenger's heart really be through their stomach?
Yes, says American Airlines, which has recently been expanding the culinary options available to First and Business Class passengers as part of an array of product and service upgrades now offered to premium class customers.
The changes are meant to ensure that American's premium class passengers have an extraordinary travel experience throughout their journey, ranging from an exceptional level of customer service, to the comfort of the seat and cabin, to the entertainment choices available, and now to the dining selections and overall dining ambience.
"American Airlines recognizes that dining is a key aspect of the overall premium class experience," says Lauri Curtis, American's vice president of onboard service. "As a result, we continue to raise the bar with our menu options."
Among the enhancements: All First and Business Class cabins will feature silverware and warm cloth towels. International and transcontinental flights will feature artisan breads, after-dinner gourmet chocolates, pre-landing sparkling water service, and individual salt and pepper shakers in both First and Business Class. On domestic, Mexico and Caribbean flights, after-dinner mints and baked on board cookies will be available during snack and light lunch service in both First and Business Class.
Fine dining adds to an already impressive menu of product and service enhancements offered by American, which also include an expanded global network, new Admirals Club lounges, and coming soon, American's Next- Generation Business Class, complete with lie-flat seats and a personal in- flight entertainment system.
