What in the world is 'World Class'? - By Don Farrell

I like to read mission, vision and value statements because I like to see how out of touch senior management is with the employees who actually have to do the heavy lifting in delivering these commitments. Take for example the dry cabernet I had in the lobby of a 4 star Memphis landmark hotel last night...did the cocktail waitress know the statements and could she at least make an attempt at telling me what they were? ...more

Luxury Link and Lexus Go Green

Eco-friendly packages offering luxury accommodations and use of the Lexus LS Hybrid sedan now available on Luxury Link. ...more

New on VTV Channel: The World Tweets, Should I? - The Role of Visual Content in Travel Shopping

VFM Leonardo, the leader in online visual content distribution for hotels, has launched a new video on VTV Channel featuring David Attardi, Director of E-Commerce for B.F. Saul Company's Hotel Division. Social media is on every hotelier's mind these days. In this episode, David shares his insights on the importance of supplementing 'blocking and tackling' strategies with social activities on Twitter, Facebook, Flickr, YouTube and TripAdvisor. ...more

STR and V-TRiP announce intent to launch leisure destination research program

Combined expertise broadens research data base to include non-hotel accommodations ...more

10Best Solutions CEO Brice Bay to Speak at the 30th Annual World Travel Market in London

10Best Solutions CEO Brice Bay will be speaking at the 30th annual World Travel Market in London next month about the importance of web content and its impact on all facets of the online travel industry. ...more

World travelers: America wants you

Kenyan artist Nicholas Sironka received a warm welcome to the United States when he first visited in 1999 -- a reception he's missed since. ...more

Defending the Power of Advertising

The reports of advertising's demise are greatly exaggerated ...more

Get Realistic About Your Competition

Recognizing your destination's greatest threats and opportunities ...more

VFM Leonardo Chosen by Carlson Hotels Worldwide to Distribute Images and as Primary Distributor of Rich Media

Largest distributor of visual content for hotels worldwide expands relationship with Carlson to enhance visual presentation of its hotels on Carlson brand websites and thousands of websites used by travelers to research hotels online. ...more

CCRA Travel Solutions Announces Plans to Relocate Corporate Headquarters from Agoura Hills, CA to Fort Worth, TX

CCRA Travel Solutions (CCRA), a leading travel distribution and technology company serving the hospitality and professional travel planner industries, today announced its intention to relocate its corporate headquarters from Agoura Hills, CA, to Fort Worth, TX. ...more

European Online Travel Market Holds Steady in 2009

European online travel bookings are projected to grow slightly by 0.6% in 2009 according to travel industry research authority, PhoCusWright, in its upcoming report, PhoCusWright's European Online Travel Overview Fifth Edition. Internet distribution channels continue to outperform the European travel market as a whole, which is projected to decline by 10% in 2009. ...more

American Express Clients Expect China to Lead Business Travel Recovery

Findings indicate that clients expect China will lead business travel recovery. Further, investment by global companies and local companies in China should increase over the next 12 months. ...more

Will Travel Industry Catch the Flu?

The October 2009 travelhorizons survey, co-authored by Ypartnership and the U.S. Travel Association, included several questions on this subject in order to gauge the potential impact of an extensive outbreak on the travel intentions of Americans. ...more

Recession Slows Growth of Medical Tourism from 2007-2009

Economic Recovery Likely to Result in 35 Percent Annual Growth Rate for Medical Tourism by 2010 ...more

Hotwire Reveals Canadian Hotel Rate Report for October 2009

Calgary Tops List with 11% Drop ...more