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 Friday November 21st, 2008 
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In a Year Filled With Frustrations for Travelers, Customer Satisfaction With Rental Cars Declines

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2007-11-13

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More J.D. Power and Associates News
Despite the Softening Market, Hotel Guest Satisfactionin Europe with Economy and Mid-Scale Properties Improves
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Declining Customer Satisfaction Throughout the Travel Industry Extends to Independent Travel Web Sites
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