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 Monday December 1st, 2008 
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Walt Disney World Resorts, Midwest Airlines and Enterprise Rent-a-Car ranked number one in hotel, airline and rental car industry customer satisfaction, respectively.

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2007-08-23

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Company Information
Market Metrix
Contact Information:
1-800-239-7515
Click for Website
Market Metrix, LLC was founded in 1996 by partners Jonathan Barsky, Ph.D., and Lenny Nash to provide the hospitality industry with better customer and employee satisfaction measurement programs and management tools.

More Market Metrix News
Hotels Maintain Service and Reduce Expenses Without Impacting The Guest Experience
Hotel Customer Satisfaction Improves in First Half of 2008 - 75% Of Airlines Decline
Are Luxury Hotels recession proof? - By Jonathan Barsky and Lenny Nash
Luxury Hotels Buck Recession
2007 Was Kind To Hotel Guests, Harsh On Airline Passengers

More Trends News
Tourism Will Experience Downturn Over The Next Six Months
Holiday Air and Hotel Rates Decline in Top Destinations
Top 10 Specialty Travel Trends and Destinations for 2009
In tough times for travel business, Europe holds steady
Consumers Will Travel Less This Holiday Season and Seek More Budget Friendly Travel Options, According to Deloitte Survey
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