There are some companies that claim they are guest or traveler engagement companies. These companies have developed software platforms or apps to communicate more effectively with the traveler. Their technology enables travelers check in online, purchase upgrades, and supports text messaging capabilities to order amenities while on-property as well as to send post-stay surveys.
Luxury travel is booming: high-price trips are the strongest-growing market segment worldwide, according to ITB Berlin and IPK International – The most popular luxury travel destinations in Europe are Germany and Italy – Most luxury travellers come from the USA and China
To help travelers identify the most popular and trending cities this year – both domestically and internationally – Hotels.com has released data from its Hotel Price Index™ (HPI®) that highlights the most popular destinations of 2014.
The event’s over 50 sessions focused on revenue-generating niche segments, including certification programs in luxury, cruise and romance travel, as well as concentrated educational programming in technology, trends, destinations and millennial travel.
A new CareerBuilder survey looks at how many workers have faked being sick this year, as well as some of the strangest excuses they’ve used while doing so.
Meredith Hill, travel industry trailblazer and founder and chief executive officer of Global Institute for Travel Entrepreneurs (GIFTE), will keynote Questex Travel Group’s Travel Industry Exchange event, which will debut Sept. 15-17 at Disney’s Coronado Springs Resort in Orlando, Florida.
OTAs account for more than 30% of the 25 most popular travel apps with Airbnb and Booking.com leading the way
While the news of overall growth is positive, the report also sounds a note of caution. As attrition and cancellation terms are becoming stricter, supplier negotiations will be more important than ever to meeting planners.
As the hospitality industry gradually ramps up its mobile platforms, a new study published by the Center for Hospitality Research (CHR) finds that travelers are ready to use their smartphones and tablets for far more than is currently possible.
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