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Travel Industry Wire - LRA Worldwide News
Monday December 1st, 2008
Next
Page 1 of 4
Be Sure of the Pour - Monitoring Bar Costs in Tough Times - By Jeff Gurtman, ...
There is a healthy debate in the hospitality industry as to whether drinking increases or decreases during troubled economic times. On on...
2008-11-25
Features
more...
Customer Experience: If at First Impression You Don't Succeed - You Better Tr...
To begin with, please excuse my mangling of the time-honored maxim 'If at first you don't succeed, try, try again' in the headline. I fea...
2008-11-18
Features
more...
Destination Hotels & Resorts and LRA Worldwide Partner on a Guest Experience ...
Destination Hotels & Resorts, a leader in the management of independent high-end hotel, resort and residential properties, has partnered...
2008-09-16
Other
more...
Going 'Off Book' - The Movement towards Empathetic Hospitality - By Shannon P...
In acting circles, they are the two words that can strike fear in the hearts of the most seasoned performer - 'off book.' The script has ...
2008-09-04
Features
more...
Consistency - the Key to Success - By Rob Rush
OK, let's get down to the bottom of this. Please stand up and raise your hand if you've been 'WOW-ed' lately. At the supermarket, dry cle...
2008-08-20
Features
more...
LRA Worldwide to Conduct Brand Assurance Program for aloft Hotels
Philadelphia-Based Consulting Company Expands its Global Quality Assurance Program for Starwood Hotels & Resorts
2008-07-14
Other
more...
Does Your Guest Satisfaction and Mystery Shop Data Harmonize...or Just Make N...
Align Your Data Streams to Optimize the Guest Experience and Bottom Line
2008-05-28
Features
more...
Experience Innovation - The Next Generation - By Rob Rush
Oh no, not another article on innovation, your brain is screaming from every synapse. Please don't subject me to another rapturous ode to...
2008-05-22
Features
more...
LRA Worldwide and K Hotels Partner on 'K Quality Evaluation Program
K Hotels, the exclusive collection of some of the world's finest boutique hotels, has partnered with LRA Worldwide, Inc. to create a Qual...
2008-04-17
Other
more...
Shell Vacations Club and LRA Worldwide Develop Partnership to Enhance the Vac...
Shell Vacations Club (SVC), a leader in the development, sales and operation of high-end vacation ownership properties throughout North A...
2008-02-27
Other
more...
The Importance of 'Customer Experience' in a Downturn - By Jeff Gurtman, Acco...
As talk of a recession permeates the evening news, at LRA we have naturally begun thinking about how it might affect our clients and the ...
2008-02-20
Features
more...
Culture - It's Not Just for Anthropologists Anymore - By Rob Rush
The list of trendy business buzzwords that enter the national consciousness and swiftly become hackneyed, empty shells of their previousl...
2008-02-19
Features
more...
LRA Worldwide Adds Former Four Seasons Manager Rick Reilly to its Account Team
Three others shifted to newly-created Account Director Positions
2008-01-17
Appointments
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Warwick International Hotels and LRA Worldwide Partner on Four Diamond Guest ...
Warwick International Hotels (WIH), a leading provider of luxury hotel accommodations in more than 40 select cities throughout the world,...
2008-01-08
Other
more...
LRA Worldwide Participates in Study on Customer Experience Design for Service
Philadelphia-based company links customer experience initiatives with financial return
2007-12-18
Other
more...
Renovation is a State of Mind - By Rob Rush
Let's conduct a little experiment. Go to the website of any hospitality industry trade publication - it could be this one or it could be ...
2007-11-27
Features
more...
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