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2015-07-15
In the latter half of the 20th century, the world experienced a love affair with enclosed shopping malls and shopping centers, which popped up all over the United States and Europe. The shopping mall was the mecca of baby boomer consumerism; a symbol as much as a place to shop, as can be seen in any number of teen movies from decades past.
2015-07-10
There are some companies that claim they are guest or traveler engagement companies. These companies have developed software platforms or apps to communicate more effectively with the traveler. Their technology enables travelers check in online, purchase upgrades, and supports text messaging capabilities to order amenities while on-property as well as to send post-stay surveys.
2015-06-29
The current boom in mobile technology innovations are once again transforming the travel and hospitality landscape. Hyperlocal data and information can be incredibly useful for digital engagement in today’s mobile world. The capability to deliver useful, proactive content to travelers can enrich the guest experience and ultimately heighten the visibility and relevance of the hotel.
2015-06-15
Global luxury brands should take advantage of evolving technological and consumer demands to help boost profits and remain competitive, according to the 2nd annual Global Powers of Luxury Goods report issued by Deloitte Touche Tohmatsu Limited (DTTL).
2015-06-10
81% of Americans saved money specifically for summer travel; More opt for a full 2-week-long vacation
2015-06-08
Back in 2012 digital luminary Brian Solis coined the term 'Generation C: The Connected Customer.' It is the disruption of technology that has lead to Generation C. Not only are Millennials using their devices to shop and buy but almost every businessperson is also connected as are an increasing number of older, over-40 individuals.
2015-05-13
Keeping climate change within manageable bounds will take a massive global effort, requiring the skills and resources of both the public and private sectors.
2015-04-28
Hotels must acknowledge the full spectrum of ways the C2C economy is disrupting the hospitality industry. The quakes go much further than the stiffening competition for leisure travelers.
2015-04-14
How Travel Technology Companies Can Create Effective Messages That Will Resonate with Your Prospects and the Press
2015-03-31
When you need a sleek, compelling way to attract customers, your marketing team can deliver. But if they aren't factoring in the customer feedback they receive from your sales team, it could all be for naught. Michael Houlihan and Bonnie Harvey explain why pigeonholing your salespeople is a big mistake.
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