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Travel Industry News - Features
Monday December 1st, 2008
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Hospitality R.O.I. METAPHOR - Let'S Play Ball! - By J. Ragsdale Hendrie
Hospitality is one intriguing game we have chosen. We play in splendid venues, our Fans are enthusiastic with high expectations. Our co...
2008-06-12
Features
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Does Your Guest Satisfaction and Mystery Shop Data Harmonize...or Just Make N...
Align Your Data Streams to Optimize the Guest Experience and Bottom Line
2008-05-28
Features
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Experience Innovation - The Next Generation - By Rob Rush
Oh no, not another article on innovation, your brain is screaming from every synapse. Please don't subject me to another rapturous ode to...
2008-05-22
Features
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International Airfare Surged as Domestic Airfare Leveled Off in 2007
Hotel Supply Constraints Drove High Costs As Competition for Business Travelers Propelled Product Improvements
2008-04-15
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Sustaining A Customer Service Initiative: The Need for Long-Term Commitment -...
Most customer service improvement initiatives fail to produce sustained results. While such a statement may seem harsh, I think that most...
2008-04-01
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In the Game of Business, Playing Fair Can Actually Lead to Greater Profits
Tune into 'The Apprentice,' and you get an all-too-common view of business. Every week, all of the wannabe moguls try to impress Donald T...
2008-03-26
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When Are Emerging Markets No Longer 'Emerging'?
The term 'emerging markets' is now more than 25 years old and has come to define wide swaths of the world undergoing rapid economic chang...
2008-03-24
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Caribbean Tourism: A New Era Or More Of The Same? - By Bevan Springer
Despite the serious challenges facing the Caribbean's tourism industry, from new passport regulations to a slowdown in the United States ...
2008-03-13
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Cruise Critic Announces Hot Cruising Trends for 2008
Top 10 list highlights outstanding cruise ports that should not be missed in 2008
2008-01-16
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As Consumers Respond Strongly to Innovation, Diversity of Cruise Experiences,...
With 10 Ships Joining the Fleet, CLIA Predicts 12.8 Million Passengers Worldwide in 2008
2008-01-16
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Trends in Travel for 2008
Deloitte is releasing its 2008 Travel Industry Trends Report, which finds that five key trends will have a significant impact on industry...
2007-12-04
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