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Vol. 10: Issue 35 2008-09-10

INSIDE VIEW

The Prognosis for Occupancy and Average Rate in a Slowing Economy - By Anne Lloyd-Jones

Given the current state of the economy, and the growing consensus that a recession is near, if not here, what is the outlook for the hotel industry? This article reviews past cycles, to gain some insight into future occupancy and average rate trends. ...more

Sustaining A Customer Service Initiative: The Need for Long-Term Commitment - By Dennis Snow

Most customer service improvement initiatives fail to produce sustained results. While such a statement may seem harsh, I think that most would agree with the statement based on their own experiences. ...more

Comparable Worth - What Would You Pay For The Experience - By J. Ragsdale Hendrie

We all know E-Bay. Many of us have attended those Charity galas with silent and loud auctions. We in Hospitality are always asked to contribute to educational, fraternal, civic and special interest events - a room night here, a fine dinner there, a basket of goodies, a trip on the Morning Dew vessel, a condo exchange, a day of skiing - you name it. We try to establish a value for these goods and services, helpful to the organization and our deductible Charity budget. ...more

Chasing Your Own Private Equity - By Christian Anklin

HVS Executive Search explains the logic of granting equity to key executives, especially for startup scenarios or takeovers. ...more

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FEATURED SITE

Salon.com

Salon.com (NASDAQ: SALN) is an Internet media company that produces 10 original content sites as well as two online communities -- Table Talk and The WELL. The content sites, updated daily or more frequently, include News, Politics, Technology & Business, Arts & Entertainment, Books, Sex, Life, People, Comics, and Salon Audio, a digital audio hub which offers downloadable interviews and commentary from today's most compelling writers and performers.
...more

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FEATURED SUPPLIER

Sweeperland

Cut cleaning equipment costs with industrial sweepers, floor scrubbers, parking lot & street sweepers, sweeper/scrubbers, litter vacuums, burnishers, wet/dry vacs, extractors, pressure washers, and vacuums from advance, tennant, and clarke.
...more

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FEATURED MAGAZINE

BtoB Magazine BtoB Magazine is the only publication dedicated to all disciplines of business-to-business marketing. In print, through enewsletters and at BtoBonline.com, BtoB Magazine provides more than 100,000 senior marketers, with the information and analysis they need to develop a winning integrated marketing strategy.

Geographic Eligibility: USA

more info


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ENVIRONMENT

Hasek Communications Announces Launch of Green Lodging News Blog

MIDDLEBURG HEIGHTS, OHIO - Hasek Communications L.L.C., a Cleveland, Ohio-based publishing and consulting company, announces the launch of its Green Lodging News blog at http://greenlodgingnews.blogspot.com. ...more

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HEADLINES

Most viewed headlines this past week at Hotel News Resource. Click on the title to read.

Going 'Off Book' - The Movement towards Empathetic Hospitality - By Shannon Pruce - Account Director, LRA Worldwide, Inc

From Room Service to Lip Service, TripAdvisor Survey Reveals the Best and Worst of Hotels

It's Not the Economy - Stupid - By Dr. Rick Johnson

Hiring from Outside the Company: How New People Can Bring Unexpected Problems

Lessons from the Field - 10 Hotel Sales Action Steps to Succeed in Today's Competitive Marketplace - By John Hogan

Destination Analysis Demonstrates Strategic Planning for Sustainable Tourism

Food & Beverage - Local: How to Use this Magic Marketing Word to Drive Sales - By Ken Burgin

Food & Beverage - Competitive Catering - By Joe Dunbar

Are Tour Operators Equipped with the Resources to Overcome the Added Cost of Distributing Through Travel Agents?

Lodging Interactive Launches Travel 2.0 Marketing Services for Hotels - HotelSocialBlogs.com

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UPCOMING INDUSTRY EVENTS

VIBevents
2008-09-16
Hotel eMarketing 2008

Restaurant Association of Maryland
2008-09-17
2008 Mid-Atlantic Food, Beverage and Lodging EXPO

KTM Society
2008-09-20
KTM 2008


2008-09-22
Restaurant Workshop

HTNG
2008-09-22
HTNG Asia-Pacific Members' Meeting and Conference

Meetings Technology Expo
2008-09-23
Meetings Technology Expo

HFTP
2008-09-24
HFTP Annual Convention & Tradeshow 2008

KioskCom Ltd
2008-10-01
KioskCom - Self Service Expo

EyeforTravel
2008-10-01
EyeforTravel Travel Distribution Executive Conference

EyeforTravel
2008-10-01
Travel Distribution Summit N.America 2008

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FEATURED BOOK

Murder at Hotel Cinema

Parlaying his career as a hotel executive into a second career as a novelist, Daniel Edward Craig has released his second installment in the Five-Star Mystery Series, Murder at Hotel Cinema. In this star-studded sequel to Murder at the Universe, Craig pokes good-humored fun at the celebrity-crazed Los Angeles culture from the perspective of dedicated hotel manager Trevor Lambert.
...more

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 Departments

Click on the department to go directly to these news items.

 .  INSIDE VIEW

 .  FEATURED SITE

 .  FEATURED SUPPLIER

 .  FEATURED MAGAZINE

 .  ENVIRONMENT

 .  HEADLINES

 .  INDUSTRY EVENTS

 .  FEATURED BOOK

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