The End Of The Ugly American Business Person - By Fernando A. Pargas Professor of Management, James Madison University
No wonder, that as American managers we have a hard time succeeding overseas, when we fail to understand our employees' cultural differences. ...more

Hotel Butlers-Lynch or Lynchpin? - By Steven Ferry
Butlers were first introduced to hotels with great success to the bottom line and guest satisfaction in the 1980s. The last few years have seen a steep increase in hotels offering butler service. ...more

Food & Beverage - Back to Basics: 4 Simple Sales & Cost Improvements - By Ken Burgin
When you're a tourist, you see the industry with different eyes: all the strengths and weaknesses. ...more

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Sheraton Hotels & Resorts Transforms the Hotel Lobby Experience with Microsoft Surface
Sheraton Hotels in Five U.S. Cities Debut Microsoft Surface, Putting a Virtual Concierge and Unique Entertainment Experiences at Guests' Fingertips ...more

Nexus enters new market with Hosmark agreement
UK hotel representation company, Hosmark, has become the first specialist group bookings agency to benefit from Nexus' integrated suite of sales management applications. ...more

Deville Hotels Selects the Multi-property OPERA Enterprise Solution and MICROS RES 4.0 for Entire Chain
MICROS Systems, Inc. (NASDAQ:MCRS) , a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Deville Hotels has selected the OPERA Property Management System (PMS), OPERA Sales & Catering (S&C), OPERA Sales Force Automation (SFA) and OPERA Web Services Suite (OWS) for multi-property deployment in its 10 hotels located in Brazil, as well as MICROS RES 4.0 for its point-of-sale needs for all hotel restaurants. ...more

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Web Cast - Preparing for an Economic Recovery - Trends and Tactics for Hotel Sales and Revenue Managers
This web cast takes a look at the trends and scenarios for 2009 and what hotels can do now to prepare to take advantage of an upturn in the economy. ...more

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Executive Leadership Appointments Announced for The Leading Hotels of the World, Ltd.
Mr. Jean-Jacques Gauer, chairman of the executive committee of The Leading Hotels of the World, has announced that Paul M. McManus, president and chief executive officer of the organization, will assume the post of vice chairman of Leading Ventures, effective September 1, 2008. ...more

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Cornell 'Green Hotel' Report Details Sustainability 'Road Map' for Hospitality Industry
Profitability Is Key to Willard InterContinental's Far-Reaching Eco-Friendly Hotel Environmental Program ...more

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Four Points by Sheraton Announces the Opening of Its First Hotel in Northern China
The Four Points by Sheraton Beijing features 355 guestrooms and 177 serviced apartments. ...more

Hilton Garden Inn Toledo/Perrysburg Opens
The Hilton Garden Inn Toledo/Perrysburg will be managed by Twinsburg, Ohio-based Gateway Hospitality Group under a license agreement with a subsidiary of Hilton Hotels Corporation. ...more

Airline Hotels and Resorts Ltd. announces the opening of the new Lodge and convention centre at Elk Ridge Resort.
The breathtaking 34-room hotel with conference facilities, distinct dining room, lounge, recreation facilities including swimming pool, hot tub and waterslide as well as the highly anticipated Salacia Spa are now open. ...more

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The hotel room as Rorschach test
New breed of hotels links lodging and lifestyle ...more

Room for improvement: Budget hotels spiff up
Two hotels increase coolness and functionality - without raising prices ...more

Money woes force Europeans to skip vacations
It's the Paris version of the 'staycation': Marc des Bouillons lounged in a beach chair with a book, surrounded by women in bikinis, ice cream stands, a DJ spinning summer tunes and kids running amok. ...more

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